This Privacy Policy explains how VistaVibe Appliance Repair (we, us, or our) collects, uses, and shares information about users who visit our website and use our services. By contacting us or using our services, you agree to the terms of this Privacy Policy.

Information Collection

We collect personal information that you provide directly to us when you use our services, such as when you submit a call request form. This information may include your name, phone number, and email address.

We also collect non-personal browsing data through cookies and web beacons to improve the user experience on our website. This data may include your IP address, browser type, and pages visited.

Use of Information

The information we collect is used for service-related purposes, such as responding to your requests, scheduling appointments, and improving our services and website. By contacting us, you agree that we and our trusted partners may contact you via phone, email, or text regarding your service inquiries.

Sharing of Information

We may share your personal information with our trusted partners who assist us in operating our business, such as service providers or contractors. These parties are only allowed to use your information for specific service-related purposes and must protect the confidentiality and security of your information.

Your Rights

You have the right to opt-out of receiving communications from us by contacting us at (786) 296-0319. While we do not process transactions or handle credit card information, your browsing data may still be subject to collection through cookies, from which you can also opt out by adjusting your browser settings.

Limitations and Dispute Resolution

By using our website or services, you waive your right to sue or take any legal action beyond direct negotiation for disputes related to the website or services. You agree that the maximum compensation for any claims will be limited to $100. In case of a dispute, you agree to bear your own legal fees and expenses.

Data Security

We take reasonable steps to protect the information collected through our website and services. However, no website or internet transmission is completely secure. Therefore, we cannot guarantee the absolute security of your data.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically for any updates.

Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us at (786) 296-0319.